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Business Process Outsourcing (BPO) is the delegation of one or more IT-intensive business processes to an external provider that in turn owns, administers and manages the selected process based on defined and measurable performance criteria.
Business Process Outsourcing (BPO) is one of the fastest growing segments of the Information Technology Enabled Services (ITES) industry. Few of the motivation factors as to why BPO is gaining ground are:

  • Factor Cost Advantage

  • Economy of Scale

  • Business Risk Mitigation

  • Superior Competency

  • Utilization Improvement

Why Outsourcing to Puncom ?
The Business Process Outsourcing (BPO) industry in India has been growing 70 percent a year and is now worth $1.6 billion, employing 100,000 people.
  • Puncom - large pool of engineering resources

  • 365/24/7 expert services available

  • Cost benefits

  • Tailer-made services to suit every requirement

  • Quality awareness and processes

  • Government support - infrastructure availability

  • Benefit of track record

Services Offering:

  • Customer Support Services

  • Technical Support Services

  • Telemarketing Services

  • Employee IT Help-desk Services

  • Data Entry Services / Data Processing Services

  • Data Conversion Services

  • Scanning, OCR with Editing & Indexing Services

  • Book Keeping and Accounting Services

  • Form Processing Services

  • Internet / Online / Web Research


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